Interest For Good — Where Purpose Meets Connection

1. Overview

Interest For Good Ltd ("we", "us", or "our") strives to ensure complete satisfaction with our services. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting one.

2. Eligibility for Refunds

Refund requests may be considered if you experience a significant service disruption that we are unable to resolve, you were charged in error, or you cancel your subscription within the cooling-off period described below. Refunds are generally not available for partially used billing periods or where services have been fully delivered.

3. Cooling-Off Period

New subscribers may request a full refund within 14 days of their initial purchase, provided they have not substantially used the platform during that period. This cooling-off period applies only to the first subscription payment.

4. How to Request a Refund

To request a refund, please contact our support team via the contact details provided on our website. Include your account email, the date of the charge, and a brief description of the reason for your request. We aim to acknowledge all refund requests within 5 business days.

5. Processing Time

Approved refunds will be processed within 10 business days and returned to the original payment method. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.

6. Exceptions

Refunds will not be issued for services purchased through third-party platforms (please refer to that platform's refund policy), promotional or discounted subscriptions where stated as non-refundable, or where a user has violated our Terms of Service.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions about this Refund Policy, please reach out to us at support@interestforgood.com.